Frequently Asked Questions

Shipping & Delivery

How much is shipping?
Shipping for all our products is free of cost.

Can I have a different billing and shipping address?
Yes , you can. 

How do I know when my order has shipped ?
We will share tracking number as soon as your order ships so you can follow it right to your door.

When will I receive my sofa cum bed?
Since our warehouses are located in New Delhi and Bangalore, our standard delivery timeline is 1-2 days in Delhi/NCR and Bangalore Metro and 5-7 days for most  of India and 10-14 days for far east and remote areas.  
You can also refer to courier tracking number updated at the time of order dispatch.
If you don’t receive your sofa cum bed after this time bracket, you can call us  at 9971612307 or email us at  hello@pureplay.in  to get an update. 

Tell me 1 thing shipping related stuff that makes your brand stand out ?
Since we have everything in stock, we ship out your products within 24 hrs. in fact if you place your order before 3 pm, we will ship it out the same day too. 


Return Policy

What’s your return policy?
All our products come with a 10- day return period after the date of delivery. Returns are only applicable in case you receive a-

  1. Product with manufacturing defects

  2. Damaged product due to transit

  3. Wrong product


Payment Related

Can I deposit money in account on delivery ?
No, unfortunately that will not be possible but if you do not like a product when we deliver it, you can send it back instantly, your deposit and money will be refunded to you after receiving our product back. 

Will I be charged for the full amount at the time or placing the order OR do you have cash on delivery option?
We have both Prepaid and COD facility at our website.


Product Related

Do I need to assemble sofa cum bed myself ?
In case of foam sofa cum bed >> Product is delivered pre-assembled and does not require any assembly .
In case of wooden sofa cum bed >> It has basic assembly procedure that can be done with simple tools (like a screwdriver) and comes with assembly kit.

I am confused which sofa cum bed should I buy?
We are always there to help you. To help you select the best sofa cum bed, You can give us a call on contact number 9971612307( Mon – Sat 10:00am – 6:30 pm) or email us at hello@pureplay.in ( 7 days a week)

How do I set up my sofa cum bed?
The sofa cum bed is already pre-assembled. Its quite intuitive to set it up , additionally we also send you a instruction sheet. All you have to do is remove the packaging and lay the sofa cum bed on floor.

How do I clean my sofa cum bed?
Sofa cum bed covers are spot cleanable or machine washable.

How do I care for my sofas? 
A little care from your side can go a long way in extending the life of your sofa. Avoid moisture or dampness in the floor, Don’t jump on the sofa , Not meant for outdoor use. 

Tell me 1 thing about product related stuff that makes your brand stand out.
We have more than 20 fabric options for each size ready in stock. This means you can match any décor or mood of sofa hunters. 

How many sofa cum bed sizes do you offer?
We offer standard Indian bed sizes-

  • Single – 3X6 Feet – 1 person can sit comfortably and sleep comfortably
  • Double – 4X6 Feet-2 people can sit comfortably and sleep cosily
  • Queen – 5X6 Feet-2 adults and a kid can sit comfortably and sleep cosily
  • King – 6X6 Feet - 3 adults can sit comfortably and sleep cosily
In case you want a customised sofa cum bed, you can reach out to us at
hello@pureplay.in


What is the difference between Uberlyfe and other brands?

Each Uberlyfe sofa cum bed is  Unlike other brands, Uberlyfe does not offer sofas 
Made of EPE + PU foam.
EPE is used as core and is hardened foam which provide firmness to the sofa and doesn’t “sink” in. Softy Foam on the top and bottom layer provides softness to the sofa
 Made of foam only sofa, it sinks in further to as much as 12 inches putting enormous pressure on knees when getting up. Not advisable for older people
16 inches tall sofas puts less strain on the knees Made of PU foam of 14 inches is not high enough for seating
Doctor recommended orthopaedic foam used in each sofa. A heat trap
Perfect configuration of support and comfort Lacking support when sleeping creates backaches


What products do you offer besides sofa cum bed ?

We offer below mention products besides sofa cum bed :-

  • Wooden sofa bed
  • Newly Launched – Water repellent fabric sofas
  • Gaming and Rocking Chairs
  • Foldable mattress
  • Small furniture like laptop tables and pouches. 

Will the color and design be exactly the same as it appears on the image online?
We try our best for you get what you see. However, due to factors like studio lightings, Different manufacturing batch and screen resolution which differ from device to device, there is a possibility of minor differences perceived in colour.  Fabric colours may also vary basis exposure to light in your surroundings and placement in your house.

Where can I touch and feel these products? Do you have a studio?
You can definitely check out our sofa cum bed in person at our warehouse located at Puth Khurd ,Bawana, New Delhi. 

Pure Play Media Pvt. Ltd Plot No- 403, Khasra No-154, Pooth Khurd, Main Bawana road Near G.R. International School Delhi:- 110039

We are available 7 days a week from 09:30 am to 6:30 Pm.

For more information call to our customer service to schedule visit date.

Last but not the least, Is there a way I can get these gorgeous sofa for free.?

Yes of course, you can get your purchase entirely free, if you send us a great testimonial of the product in video, your sofa will be free ( 1 unit). This will be selected from all the  submissions we receive for that calendar month. We mean it!!!

You can send the video by WhatsApp to 9971612307 or email to hello@uberlyfe.com

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